Experts in customer engagement

LJS helps insurers and brokers attract and keep customers with innovative, end-to-end solutions that deliver relevant, scalable, and outstanding customer experiences.

Your success is our success Our remuneration is based on the results achieved for our partner clients

LJS Global is an independent, boutique consultancy spanning the European and North American insurance markets.

We work exclusively in insurance and our service is laser-focused on the issues and opportunities facing the industry.

LJS understands that no two insurers or brokers operate in the same way, so we create innovative products and services that are uniquely tailored to our clients’ individual needs.

“48% of respondants would find it appealing if an insurance provider offered them an 'add-on' product, this increased two-thirds of those under 35 years old.”

Global Comsumer Insight Insurance Survey

“Insurers can no longer rely on inertia to maintain their retention levels. If customers are won on price they will be lost on price”

Hugo Jacobs, Managing Director