History – more than twenty years


Lumley Jacobs UK was founded by Robert Lumley and Hugo Jacobs with the sole objective of helping insurance providers de-commoditise and differentiate their products and services. The business grew quickly by focusing on the needs of insurers, brokers, and policyholders.


Due to increasing demand for Lumley Jacobs’ solutions in the UK and North America, Lucian Snow joined the firm and opened the Boston office.


With a new decade, came new opportunities. 2020 was the year to rebrand and become LJS Global to reflect the more international nature and intent of our business.

Over the years, LJS has created widely diverse experiences and increased profits for our partner clients. Beyond the importance of surprising and delighting the policyholder, the focus has been on a program’s ability to launch smoothly, scale efficiently, and generate profit quickly.


Hugo Jacobs

Hugo Jacobs – Managing Director

Whilst Hugo has overall responsibility for the day-to-day decisions in the UK and works closely with the US office on the strategic direction of the group; his preference is spending time with clients. His passion is the whole process of igniting client innovation to create, tailor and deliver solutions that help clients engage their customers.

Lucian Snow

Lucian Snow – Managing Partner

Lucian joined LJS Global in 2014 and runs the North American operations out of Boston. Beyond developing our NA client base, he has responsibility for program innovation and supplier partnerships across the group.

Department Heads

  • Rob Staunton – Finance
  • Amy Henderson – Operations
  • Mark Richardson – Digital
  • Steve Wilson – Research
  • Anna Hazel - IT
  • Mike Toghill – Design
  • Paul Baker – Strategy

Our Values

  • PPartner
  • RRespect
  • IInnovate
  • MMotivate
  • EEnjoy
  • DDeliver

Giving Back

LJS Global donates a portion of revenue to non-profit micro-insurance organizations that help fragile communities.