Privacy policy

LJS Global LTD is registered in England and Wales under company number5066916 and LJS Global LLC (LJS) is a Delaware Limited Liability Company. LJS respects your privacy and is committed to protecting your personal information. The DNAPlus program is designed to assist law enforcement with the ability to identify recovered property and identify ownership. This Privacy Policy outlines the general information handling practices you can expect from LJS. If you require any further information concerning privacy and the ways in which we handle your personal information, please contact us via the contact information provided at the end of this agreement.

Collection of personal information

LJS only collects personal information that is necessary for the purpose of the program. The types of personal information we collect and the purposes for collection will depend upon the particular circumstances. If you are enrolled in a program that involves delivery of a product and/ or registration, we will require details such as your name, contact details, and such other personal information as may be necessary to enable us to provide our products and services to you. We use your personal information in order to provide a service on behalf of an insurer client. The specific types of information we collect and reasons for collection may vary depending upon the particular circumstances.

If you provide LJS with incorrect information, we may not be able to provide services to you. If you are a visitor to our website, we will not collect personal information about you (for further information on our Internet Privacy practices, please see below).

LJS will not collect sensitive information from you unless they specifically choose to provide us with that information. Sensitive information includes information relating to racial or ethnic origin, political opinions, religious beliefs, sexual preferences, health and philosophical beliefs.

Use and disclosure of personal information

LJS policy is to use your personal information only for the purpose or purposes for which it was collected.

LJS will not rent, sell or trade your personal information to or with any third party.

LJS may disclose personal information to third parties in the following circumstances:

(a) disclosures to external service providers who help us operate our business, provided that, where relevant or if required, LJS will take reasonable steps to require those service providers to comply with the Act;

(b) if you have consented to the disclosure; and

(c) disclosures we are required or authorized to make by law or permitted to make under the Act.

In general, the types of organizations to which LJS may disclose your personal information are those organizations that provide services that assist us in supplying to you, or in managing the products and services you require.

In addition, LJS may out-source some of the services it provides to you and that process may involve disclosing personal information about you to other organizations. Such organizations may include LJS related entities, printing and mailing houses, accounting and legal advisors, and settlement agents.

It may also be necessary for LJS to disclose personal information to investors in or purchasers of equity in LJS itself.

LJS will only provide your personal information when a law enforcement query or search is executed and a match of your Personal Identification Number or a serial number related to entered property is found in our database.

LJS will take all reasonable steps to ensure that any organizations to which your personal information is provided will use the information only to the extent which is necessary to provide the services we require from them or strictly for the purpose for which the information is provided and will ensure that all such organizations are subject to confidentiality agreements.

LJS works directly with law enforcement inquires and other third-parties to enforce legal, property ownership and other rights. LJS may be required to disclose information about you to law enforcement or other governmental officials as we, in our sole discretion, believe necessary, appropriate or as otherwise permitted under the Act in connection with

  • an investigation of theft, fraud, intellectual property infringements, piracy or any other activity that is illegal or may expose us to legal liability.
  • In some circumstances, LJS may be required to give some personal information about you to other government organizations, to comply with our legal obligations.

Marketing information

Outside of the services that we provide our insurer clients, we will not use your personal information for direct marketing or disclose your personal information to another organization for use in direct marketing.

LJS may provide our law enforcement partners with enrollment details as feedback to their efforts in the community. Those reports do not include personal information only statistics related to enrollment figures and geographic locations.

LJS has partnered with many entities that assist in funding of the program, for this we provide those partners with enrollment information, excluding any personal information or contact details of our enrolled members.

You may, at any time, advise us that you wish to opt out of any direct marketing communication by using the opt-out mechanism at the time of registering an asset on the electronic forms for registering assets or by sending an email to [email protected]

Security of information

LJS takes reasonable steps to protect the personal information we hold about you from misuse, loss, unauthorized access, modification or disclosure.

Specifically, our security measures include:

  • Firewalls to prevent hacking of our databases
  • Secure website for all financial transactions
  • Encrypted website
  • Clauses in employee agreements requiring confidentiality
  • Appropriate security access to our office premises
  • The use of passwords to access database information
  • Document shredders for the disposal of written information

If we hold personal information about you and that information is no longer needed by us, we will take reasonable steps to destroy or permanently de-identify the relevant information.

Your personal information is kept on an AWS electronic database which is highly secure and accessible only by management and authorized personnel of LJS. Any hard copies (such as printouts) of your personal information will be retained securely and will only be accessible to LJS management and authorized personnel.

Access and correction

Upon request, you may be provided with access to the personal information LJS holds about you.

If you would like to make a request for access, please set out your request in writing and send it to us at the contact details set out below. We reserve the right to charge any reasonable costs incurred by us in providing access.

If you feel that any personal information LJS holds about you is not accurate, complete and up-to-date, please contact us at the contact details set out below. We will then take reasonable steps to ensure that your personal information is corrected.

Internet privacy

In general, you can visit our website without revealing personal information about yourself. However, some other types of information may be automatically collected, which do not personally identify you to LJS.

When you visit our website, our internet service provider and website managers may make a record of your visit, logging information such as your email address and/or the domain name of your internet service provider (if applicable), the date and time of your visit, the pages accessed, the domain where you clicked through from, the type of browser you have used and the type of computer operating system you are using. This information is collected for trend and statistical purposes, and so that LJS can enhance its website’s functions and capabilities by understanding its customers better.

Our website makes use of cookie technology to provide you with a better and more efficient service next time you visit our website, and to help us tailor the website.

  • Cookies are unique identifiers which are sent from our website to your computer or system (PC), tracking the web pages you have visited. Cookies enable us to relate your use of the website to information that you have specifically provided to us (such as a password for any service we may provide via the website) and allow your web browser to track searches you have performed on our website. Cookies are stored on your PC, not on our servers. You can generally elect to disable cookies, erase cookies from your computer hard drive, or receive a warning before a cookie is stored. This may be done through your internet browser setting options.

LJS websites contain links to other websites and LJS accepts no responsibility for the content of those sites or the privacy practices of the operators of those sites.

If you enter into an online transaction with LJS, that transaction will be governed by the terms of this policy.

Online ordering

Our Online Ordering facility (SSL) protocol to safeguard your information during online transactions. This 128-bit SSL protocol allows for messages to be encrypted (scrambled) so that the information sent between your computer and ours is meaningless to anyone else. We only use 128-bit security. If a customer tries to access our Online Ordering facility with a browser that does not support 128-bit SSL, they are advised as such and cannot continue.

As part of the Online Ordering facility, when you log on, a session object is created to pass encrypted (secured) information from one screen to another. This session ID is not written to your hard disk, but stored in memory. Once your Online Ordering session is terminated, the session object is destroyed. However, to be able to utilize a session object, your browser must have cookies enabled.

Children under 18 years of age

LJS does not intend to collect personal information from individuals under 18 years of age.

Unless otherwise disclosed during collection, LJS will not provide any personally identifying information it knowingly receives from individuals under 18 to any third party for any purposes whatsoever.

LJS contact details

For any concerns or additional questions regarding the privacy and use of your personal information, please contact us – [email protected]